rigby design house
workshops • stationery • original art

Stationery TERMS and CONDITIONS

Terms and conditions for Rigby Design House Stationery purchases.



STATIONERY TERMS AND CONDITIONS

VARIATIONS IN PRINTING
Rigby Design House supply beautiful stationery, however, due to the handmade nature of letterpress, we cannot guarantee that each piece will be identical, and variations are to be expected. Therefore we do not guarantee that ink density, paper size, edges, registration or depth of impression will be identical, flawless or perfect.

Please be aware that screens do not reflect a true representation of colour so please expect some slight colour differences in the colour of your final printed stationery.

FINAL PROOF AND APPROVAL
Rigby Design House give care and attention in producing proofs showing the final design, layout and colours of your stationery. However, ultimately, the client is responsible for ensuring that layout, all wording, dates and times are correct and payments are made on time to meet deadlines of when stationery needs to be sent out. You will be liable for any further costs relating to discrepancies or delays once the final proof has been agreed and signed off. We do not accept returns at any time. Should an error be made by Rigby Design House, we will replace your items.

REFUNDS AND REPLACEMENTS
In the event of a cancellation being made before the final proof approval, Rigby Design House will retain the initial 50% deposit. However, if you decide to cancel your order after you have approved the final proof, we reserve the right to keep the full payment of your order.

TIMING REQUIRED FOR WEDDING DAY STATIONERY
Information for items needed on the day stationery (Order of Service, Menus, Place Name Cards, Table Plans, Table names/numbers) must be signed off a minimum of 4 weeks before the wedding. The preference is 4 weeks to allow for any mailing issues and to guarantee the delivery of your items in time for the wedding.

PRICES
All prices are based on costs at the time of quoting. These may occasionally be subject to change. Rigby Design House will notify you if this is the case.

All Prices include VAT at the standard rate.

DELIVERY
Your stationery will be delivered by either Royal Mail 1st Class Recorded or by Courier. Each standard UK delivery will be charged at £10.

Express items will be charged accordingly.

If we are sending a particularly large or heavy parcel you will be notified of the price difference before despatch.

Rigby Design House will contact you once your order is ready for despatch. Every order will require a signature upon delivery, so you are responsible for ensuring that someone is available at the shipping address to receive your parcel.

If shipping outside the UK, a personalised delivery quote will be obtained.

MARKETING
Rigby Design House reserves the right to use any stationery we create for you to promote our products and services.

COPYRIGHT
Copyright of designs created by Rigby Design House remain with us and may not be reproduced in any way. All rights are reserved.

Rigby Design House cannot be held responsible for gaining the copyright of any hymns, quotes or pictures used in our stationery designs. You are responsible for giving Rigby Design House permission for them to be reproduced; therefore you will be fully responsible for any reproduction due to incorrect licensing or breach of copyright laws.

PRIVACY
Rigby Design House take privacy matters very seriously. Any personal information we collect from you is used only to communicate about your order and will not be disclosed to any outside parties.


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